unable to opt for MNP from airtel

Name of Complainant JAYDEEP
Date of ComplaintDecember 14, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by JAYDEEP:

Airtel recently introduced new rules that requires some mininum recharge, and stopped my  outgoing 15 days back.
now even if i have balance that can support 1 sms cost atleast, I am still not able to send SMS to 1900 for porting to other company.
It seems airtel still wants last time some 35 rs out of my pocket to even let me go. I do not want to use their network , why should I pay additional. I just want to get out.
and airtel is not allowing to even leave.  please let me know if there are any other option to do MNP other then SMs. I checked airtel website, my airtel app, IVR everything, i could not find option to do MNP.

Image Uploaded by JAYDEEP:

unable to opt for MNP from airtel

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