| Name of Complainant | |
| Date of Complaint | April 29, 2022 |
| Name(s) of companies complained against | Vi |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I have wrongly recharged my phone having VI Network plan yesterday with an amount of Rs.420/- (i.e. Rs.418/- + Rs.2 GST), however, I am unable to make any call. On enquiry form customer care, it has been stated that I have recharged only for internet DATA. This mistake has been occurred due to non displaying of the Plan while I was recharging the Internet Plan. It is, therefore, requested that necessary action may be done by VI Service Provider at the earliest so that the calls may be made.
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