Unable to do call

Name of Complainant Sonali Kale
Date of ComplaintDecember 18, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sonali Kale:

Yesterday I did 10 rupees recharge for my idea number but I am unable to call because I  got  message like: Balance 19.97.  Outgoing call validity: 9th Dec 2018 message.

My number: 9850900688

 

Please let me know how can it will convert from outgoing validity to unlimited validity?

Image Uploaded by Sonali Kale:

Unable to do call

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