Unable to Claim Amazon Prime Membership On Airtel Thanks App

Name of Complainant Hidangmayum Kelvin Sharma
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Hidangmayum Kelvin Sharma:

My postpaid plan has the Amazon Prime membership benefits, but i am unable to to claim the benefits including Amazon prime,Online Courses,Airtel Secure etc

when I click claim now button on amazon prime  it shows an unexpected screen.

(oh Snap!Oops!Something went Wrong)

I had visited nearby Airtel store for this no one is able to help.

Also sent email no response.

Tried Re_installing the app,even reset my phone to factory setting 10times..Still no solution..I think there is a bug on Airtel Thanks App

Airtel is resolving this issue without fixing it

Image Uploaded by Hidangmayum Kelvin Sharma:

Unable to Claim Amazon Prime Membership On Airtel Thanks App

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