Unable to cancel Airtel broadband

Name of Complainant Parthiban Chokkalingam
Date of ComplaintApril 24, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Parthiban Chokkalingam:

Airtel broadband automatically renewed after one month and shows a bill will be generated and i need to pay. I’m unable to cancel the service as it a lockdown period in Chennai, Tamilnadu. Called 121 but unable to speak with airtel representative. Im using Airtel thanks app, theres no option to cancel the service in app too. Also, while getting new connection, customer care representative told that i can get refund for installation charges, but when I enquired now, there’s no such option in Airtel.
Fixed line number 04445520171
Broadband ID 044101030704_tn

Image Uploaded by Parthiban Chokkalingam:

Unable to cancel Airtel broadband

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