| Name of Complainant | |
| Date of Complaint | February 2, 2023 |
| Name(s) of companies complained against | Uber India Cabs |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I Had Pre Booked Uber Rentals Cab On 28th Of January 2023 For 29th January 2023 11.00 Am. At The Time Of Booking I Was Given A Automatically Added Promotion Code (75% Off) And Estimated Fare Was 186.1 Rs For 20 Kms,2hours.
I Took The Ride At The Time And Due To Little Extra Rounds Taken By The Cab Driver Our Total Distance Was 20.52 Kms Covered In About 1.15 Hour.
Uber Has Charged Me 642 Rs For The Final Ride And For Taking 0.52 Kms Extra. When Enquired With The Helpline, They Gave Me Recalculation For The Ride Taken And When Insisted That There Is A Error From Their End They Started Justifying By Saying The Promotional Code Was Valid Only Upto 28th January Rides.
Like They Mentioned I Had Prebooked The Ride For 28th January And The Code Wasnt Manually Added By Me. It Was Automatically Added To The Ride Fare When I Was Booking. I Had Made No Changes In The Ride.
This Is Clearly A Misleading And Daylooting Of Uber From Customers.
Image Uploaded by Anupa Christle: