Uber eats charged amount for cancelled order due to delivery executive issue

Name of Complainant Anjan
Date of ComplaintNovember 18, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Anjan:

Hi,

I placed order in uber eats with order id: 123B1 on 17 sept 2019.

I am checking status continously and order also picked. As soon as order picked, suddenly i could see order cancelled. I dont know why its cancelled. I tried a lot calling customer care but no reponse and wrote a mail about, they simply closed my conversation stating that i cancelled the order. I asked for proof of saying that i cancelled the order,then no response.

Please help in getting refund to me.

Image Uploaded by Anjan:

Uber eats charged amount for cancelled order due to delivery executive issue

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