TXN ID given by AIRTEL 5190445261 ON 25/10/2021 14.57.. YET ACCOUNT SUSPENDED

Name of Complainant Ms. MARY ELLIS
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ms. MARY ELLIS:

ON 25/10/2021, had paid as usual, into AIRTEL BANK RS.225/- being my monthly bill.. SMS received from AIRTEL acknowledging receipt into AIRTEL BANK vide TXN ID.5190445261 of 25/10/21 at 14.57 hrs. despite this, till this moment, TV code 6 appears , YOUR ACCOUNT IS SUSPENDED DUE TO LOW BALANCE. On dialling the numbers provided, it says there is INSUFFICIENT BALANCE… and am advised to recharge my account. This indeed smacks of unfair trade practices. kindly help.
For your kind info i am a WIDOW aged 79 years and live by myself..

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TXN ID given by AIRTEL 5190445261 ON 25/10/2021 14.57.. YET ACCOUNT SUSPENDED

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