Two plans are running at same time.I want activate only one plan.But Jio is not extending the validity.Either return my money or extend validity next 84 days

Name of Complainant YOGENDRA KUMAR UPADHYAYA
Date of ComplaintMarch 2, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by YOGENDRA KUMAR UPADHYAYA:

I have charged jio mobile 8433214616 by Paytm wallet.Unfortunately it is not activated within one minute and I understood that plan is not recharged then I used credit card of my friend Ajay kumar kushwaha for recharging the mobile number 8433214616.Through My Jio care ,I extend expire date on 17sept instead of 23 may 2019. Jio Customer care told me that it is not possible but Two plans are running at same time.I want activate only one plan unfortunately both are active due to human error.I don’t need extra plan.

But Jio is not extending the validity.Either return my money or extend validity next 84 days.

Jio Team told me that no provision.My request to make provision and satisfy customer.Last two days Jio Team is  harassing  me by Emails and Phone calls.

Image Uploaded by YOGENDRA KUMAR UPADHYAYA:

Two plans are running at same time.I want activate only one plan.But Jio is not extending the validity.Either return my money or extend validity next 84 days

Leave a Reply

Your email address will not be published. Required fields are marked *