| Name of Complainant | |
| Date of Complaint | June 13, 2019 |
| Name(s) of companies complained against | Videocon d2h |
| Category of complaint | Entertainment |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Team,
I would like to report an issue with Videocon D2H. From past 30 days, the TV has been struck at D2H page. From the past 15 days, I have been chasing them, till date, none of the technicians reached out to me nor resolved the issue.
There are several tickets which were raised 724125573, 724121470, 724707271,725599990 which have been closed without any resolution. Even reaching out to Nodal office email, none of them responded. I am disappointed with the Videocon D2H service provider. I would like immediate action to resolve the issue, if not refund the total money spent on the Videocon equipment along with recharges.
The very funny team, they always open a new ticket and mention 8 hours to resolve.
Image Uploaded by shiva kumar B:
Dear Shiva,
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at customercare@d2h.com so that our team can look into your concern.
Thanks & regards
Dear Shiva,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Thanks & regards
Dear Shiva,
We would like to inform you that we do not have any refund policy for the same and as there was a technical issue so we provide you service on a chargeable basis accordingly. Kindly let us know if you need any further assistance.
Thanks & regards