tv rechared but why no reception

Name of Complainant	PARRY
Date of Complaint	June 19, 2022
Name(s) of companies complained against
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by PARRY:

I HAVE RECHARGE MY AIRTEL TV ON LINE WHY IS MY TV NOT BEEN REACTIVATED ID # 3008560589

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Consumer Complaints Court