| Name of Complainant | |
| Date of Complaint | July 4, 2023 |
| Name(s) of companies complained against | Jeeves consumer services Private Limited |
| Category of complaint | Insurance |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have a 3 year complete protection plan under Jeeves for Xiaomi TV with CPJVUB131222000873 and I have a claim for its damaged display (Accidental damage).
1.
First I contacted Jeeves Support on 21st and they registered the claim with CLCPH21062300169 and told me that I have to pay processing fees amounting 500 Rs and service technician will visit within 72 hours. I paid the amount using the following link
“We hope you are enjoying JEEVES CONSUMER SERVICES experience. Please click on http://fkrt.it/SHlahUuuuN to make a payment of Rs. 500.0 towards your Excess Payment CLCPH21062300169.
-Flipkart”
BUT NO INE HAVE VISITED IN NEXT 72 HOURS
2.
Again I made contact with support on 24th June and U was told in next 24 hours Someone will come to examine and diagnose my TV. I got a new Claim ID CLCPC24062300382
BUT NO ONE CAME
3.
On 25th June I called support again and I was told I will get an call next day for some approval.
4. Again on June 28th I contacted thorough email and they replied within 2 business days they will get back to me.
Its been 6 days since then I haven’t received any call.
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