| Name of Complainant | |
| Date of Complaint | September 5, 2025 |
| Name(s) of companies complained against | TRUSTFINE |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Complaint Letter – TrustFin Fraud Withdrawal Issue
Subject: Urgent Complaint – Request for Refund of ₹12,000 Blocked by TrustFin
Dear TrustFin / MerchantBest Team,
My name is Muhammad Fahim, and I am writing to demand the immediate return of my ₹36,000, which I deposited on your platform https://merchantbest.shop on 18/06/2025.
I completed all required tasks and followed all instructions. However, when I tried to withdraw my money, your system suddenly showed “Score not complete.” I was then informed I had a “delay task,” which was never mentioned before. This seems like a deliberate excuse to stop users from withdrawing their own funds.
I have not received any services or returns and I believe this is a fraudulent and unethical practice. I request that you return my full amount of ₹12,000 immediately. This is my hard-earned money, and I will not allow it to be stolen.
If I do not receive my refund within 3 business days, I will proceed with the following:
File an official complaint with the Cyber Crime Cell (cybercrime.gov.in)
Submit reports on consumer complaint websites
Take legal action for online fraud
Details:
Name: Muhammad Fahim
Email: muhammadfaheemkhokhar786@gmail.com
Platform: https://merchantbest.shop
Amount: ₹12,000
Date of Deposit: 18/06/2025
Issue: Withdrawal blocked due to false “delay task” claim
Please consider this a final notice. I expect the full return of my money immediately.
Sincerely,
Muhammad Fahim
Would you like me to help format this for posting on a specific complaint site? I can also guide you step-by-step through filing on the Cyber Crime Portal if you’d like
Image Uploaded by Muhammad Fahim: