| Name of Complainant | |
| Date of Complaint | September 13, 2020 |
| Name(s) of companies complained against | Kotak Mahindra bank |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi,
This is happened after Moratorium period. I availed Moratorium from Mar2020 to 31st Aug 2020, Due to the lockdown there is no one else working in the family but only me. I missed to pay EMI for the month of September 2020, and today I received an email threatening me to foreclosure the loan by paying the whole amount at once or criminal charges will occurs.
The email didn’t have any information to contact them. My name was not mentioned at the start, and There was no contact person’s name or contact no.
If the customer was capable of making such a huge amount after lock down, he would not even opt Moratorium. The whole purpose of moratorium is not served because of Kotak Mahindra bank now.
I am broke now and I received such email. Despite the guidelines from RBI, the banks are harassing customers.
Kindly look into the problem.
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