Travolook- Regarding flight ticket refund amount

Name of Complainant Pawanilata Vardhi
Date of ComplaintAugust 18, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Pawanilata Vardhi:

I booked my ticket on 11july 2022 from Hyderabad to Jabalpur from travolook.in website and my fight got booked on 11 July but after 30 sec I got a call from there customer executive that my flight got cancelled and I will get your refund back within 7 day now it is 1 month and half I didn’t receive my refund back till now whenever I call them they tell me the same story that after 2 days or 7 days I will get get my refund or there is an issue with the mail and when I call them today they asked me my bank passbook front page copy so that they will send my money back. Please help me with this.

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