Travolook Online booking Fraud

Name of Complainant Sanjeev Saran
Date of ComplaintApril 3, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Sanjeev Saran:

Yesterday i.e. on 14th March 2022, I paid INR 9034 for a return air ticket from Delhi to Ahmadabad using Travolook website but never received my itinerary. I received an email from ICICI alert that INR 9034 has been deducted and paid to Cashfree Payments India Pvt Ltd with transaction ID of 0350326440.
When I called Travolook on 0124 643 4800 3 times, the customer representative lady told me that they haven’t received the money.

Image Uploaded by Sanjeev Saran:

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