Travolook not refunding

Name of Complainant Satish Patnaik
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Satish Patnaik:

PNR no L96BQH, booked through travolook. Cancelled ticket on 4th October, Airlines refund full amount on same date. Till now customer service executives of Travolook not refunding my money and saying there is no refund from airlines. Where as I have attached proof of refund from airlines.
Please help me to get the refund immediately

Image Uploaded by Satish Patnaik:

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