| Name of Complainant | |
| Date of Complaint | November 21, 2021 |
| Name(s) of companies complained against | Travolook |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
On 11th Sep 2021, I booked a flight on www.travolook.in website and it got cancelled after 30 mins. They said the amount will be refunded back to my account within 7-10 working days, but it is still not refunded yet. Today’s date is 16 Nov 2021. More than 2 months passed.
I have follow up multiple times but they always say over calls and emails that they will refund the amount in 7-10 working days.
I have just added here the screenshot of first email I received for failed transaction. I have all proof for my complaints, e.g. call recordings, follow up emails, bank transactions etc.
I request here to help me out here.
