Travolook.com fraud

Name of Complainant Rahul
Date of ComplaintNovember 21, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rahul:

I had booked a ticket from Mimbai to Goa on 25/09/2021 by paying Rs 3553. Within a few minutes of paying the amount I received a call from Travolook call center saying the ticket is not available any more and if I wanted to cancel my booking. I opted to cancel the booking and asked for a refund. They replied it will take 5 to 7 business days for the refund to initiate. It has been over two months that I have been calling and writing to their support team but they do not reply on email at all and keep delaying the refund saying there is a technical error on the merchants end and I’ll have to wait another 5 to 7 Buisness days for the refund to be initiated. This is a clear case of fraud when Travolook is not even willing to go on record to reply to my emails and their continued attempt to delay the refund by way of false promises. Please take a legal action against them so that no one else falls into their trap like I did.

Image Uploaded by Rahul:

Travolook.com fraud

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