Travelook is not refunding for cancel air ticket

Name of Complainant dipaksinh vaghela
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by dipaksinh vaghela:

Hi Sir/Ma’am,

Dated 13 April, 2021 I have tried to book my air ticket through travellook (travolook.in) ref #REF541081061   and booking immediately it was cancelled due to an operational reason on indigo flight.

I have contacted travelook support number and over email and they said wait for 10-15 work day after that time again asked to wait 7-10 day but there are not refunding the amount back  neither helping . Almost one and half month past but result is same. Please help me to get the refund from travolook or suggest any other legal process to start.

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Travelook is not refunding for cancel air ticket

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