Travel Triangle-Quote: 19779814: Not satisfied with the trip to Wayanad

Name of Complainant YESASWI PERAVALI
Date of ComplaintJanuary 3, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by YESASWI PERAVALI:

No proper guidance during the travel. Not able to cover all the places mentioned in the package. There is no help for us to visit the places. In the itinerary, it is mentioned 2 near by places in 2 different places. How can a customer visit the same area for the second place again on the second day. We came here by trusting the Travel Triangle package and hoping will get some guidance, instead we are in a situation to plan ourselves while visiting the place. I didn’t find any use of going a vacation based on the package. While coming to the cab, the driver is very slow. He takes us to wayanad from Bangalore in 9 hours instead of 6 hours. He didn’t even on the AC in the car during the travel in afternoon times even on national highway. He even ask for extra cost if the time limit cross at the end of the day, but we came here by trusting on our point of contact (kishore) words that all the cab facilities cost included in the package. It is total disappointing with the package. We miss most of the important places like chembra peak, soochipara falls, arippara falls, edakkal caves by trusting these guys. These guys will call you so many time till you paid the amount, and left the customer in the middle like no where. Expecting the refund of 1500 for not providing the guidance.

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Travel Triangle-Quote: 19779814: Not satisfied with the trip to Wayanad

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