Travel agent not refunding my money

Name of Complainant Ayush Goel
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Ayush Goel:

I booked 2 flight through Travolook but due to covid flight got cancelled. And airline already refunded my full money to the travolook but its more then 2 months travolook not giving my money back. I called them daily and their executive give false commitment every time. From the last 22 days they are saying that i will receive my money in next 2 days but still i do not receive my money. Again i called today now their executive told me it will take 6 more working days. I think this company is scam and they are playing with customer money.

Mail done to travolook to give my refund for Air india and indigo on 19 may 2021 and 23 may 2021 respectively.
Flight Details
Indigo – PNR- ZKT88Z
Air india – Ticket No. – 0984722993776

Image Uploaded by Ayush Goel:

Travel agent not refunding my money

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