Transaction got fail but amount debited form the sbi card

Name of Complainant vinay yadav
Date of ComplaintApril 25, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by vinay yadav:

I have done payment of 1215 on 12th of Dec-2020 by my SBI Visa Credit Card and it got fail that time. As I need to submit my application fee on the same day so I payed the same amount form my other SBI card and it was successfully submitted. Now I want get back my 1st transition money back because this unfortunately missed. I have done complaint and did multiple calls in SBI but no solution from there end. They are providing me the proof of final submission payment but as I already cleared, 2 payments I have done on the same day.

Image Uploaded by vinay yadav:

Transaction got fail but amount debited form the sbi card

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