Transaction failed through phonepe but money not reverse in my account

Name of Complainant	Md GULREZ ALAM
Date of Complaint	February 9, 2019
Name(s) of companies complained against	phone pe
Category of complaint	Banking
Permanent link of complaint	Right click to copy link
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Text of Complaint by Md GULREZ ALAM:

Rs. 15000 has been credited back to your account XXXXXX3053 for the failed transaction on PhonePe with UTR number 903364476547

but money is not refunded

Image Uploaded by Md GULREZ ALAM:

Transaction failed through phonepe but money not reverse in my account

Consumer Complaints Court