Transaction failed but not refunded

Name of Complainant Deeju Gc
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Deeju Gc:

I transferred 6000/- to one of IDBI BANK account on 05/10/2020  10:54pm but app shows transaction failed but it’s deducted from my bank account,I register complaint  with google pay customer service on 08/10/2020 till the date no more update they always send some  computer generated msg like “thank you for contact ,your money is safe”.

 

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Transaction failed but not refunded

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