Transaction failed but money deducted and not returned

Name of Complainant Trilokkumar Kapadia
Date of ComplaintJune 30, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Trilokkumar Kapadia:

  1. I have recharged my mobile number [932147…. ] through net banking for Rs. 379 on 26th June 2020 and received an SMS that money is deducted but the transaction failed and told that money will be returned in 8 working hours.
  2. Bank transaction was also completed successfully but not recharged.Till now I got no message regarding the recharge, although the amount has not been credited

Image Uploaded by Trilokkumar Kapadia:

Transaction failed but money deducted and not returned

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