Transaction Failed but amount not credited back into account after 10 days also

Name of Complainant Praneeth Kumar
Date of ComplaintFebruary 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Praneeth Kumar:

I did a credit card bill payment of 50,000 in Cred app through Gpay on 22/01/2022.

Amount deducted in my account but the transaction failed. The deducted amount is still not received into my account.
Description : UPI/DR/202208311523/CredClub/ICIC/credclub@i/payme

Image Uploaded by Praneeth Kumar:

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