Transaction approved and settlement done by phone pe business against a non existent account.

Name of Complainant REKHA Medico
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by REKHA Medico:

Tran I’d T2112041238229201255537

Tran I’d T2201031305327282503348

Above two transaction successfully processed by phone pe against closed account.

Surprised to see how phone pe business has received payment or allowed customer to make payment against closed account and no one know where the settlement amount is lying.

Customer care system is system annd s not at all supportive or of any use. Last one month I am running behind the to release the payment but no response.

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