Train ticket amount has not been refunded

Name of Complainant Dr Vipin Singh
Date of ComplaintFebruary 7, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Dr Vipin Singh:

Hello I booked a ticket from khammam to Satna on 29th Dec 2020 in Ganga kaveri express train via phone number 9866853366. IRCTC I’d is showing that ticket was cancelled and amount has been refunded to MMT Rs 2160 but my MMT app is showing successful booking and I haven’t been refunded the amount. Screenshot attached for your reference

Kindly solve the discrepancies

Image Uploaded by Dr Vipin Singh:

Train ticket amount has not been refunded

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