Torrent power Electricity Online transaction done but still Due amount show

Name of Complainant Shadab Shaikh
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Shadab Shaikh:

Hello,

 

I had done a payment against my electricity bill on 10/11/2020.

 

As per details reflecting in bank statement the transaction details are, amount deducted – rs.1900,

 

Narration – [Dear Customer, accXXX937 has been debited for rs1900.00 on 10-Nov-20 to word link billdesk@hdfcbank.UPI Ref no 031506995381] .

 

The amount has been debited from my Icici bank account but transaction has been shown as unsuccessful. Request you to kindy help to reverse back the amount to my account.

 

Customer Service no : 1003151514

Complain number is : 1005496781

Image Uploaded by Shadab Shaikh:

Torrent power Electricity Online transaction done but still Due amount show

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