Name of Complainant	Barson Kar
Date of Complaint	April 22, 2024
Name(s) of companies complained against	Talkcharge Pvt Ltd.
Category of complaint	Investments
Permanent link of complaint	Right click to copy link
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I have been investing money in torture wallet from 6 to 7 years.At first time the toxices company used to give Little amount cashback and over the next few years they keep increasing the amount of this cashback at some rate, but from about the last 9-10 months they come up with multiple cashback offers on the amount added and charge the customers from time to time like wallets. 20%convenience fee is deducted from the total amount to recharge the bill payment mobile using the total amount, after a few days the customer is charged to free the convenience fee. These funds are not added to the wallet, they are not refundable) Then in January and February 2024, they try to block the money of the customer’s wallet in various ways, such as recharge, repeatedly failing to make bill payments, deducting money in the name of showing a higher amount of bill or recharge successful, etc. Then they issue a notice that you can use only 10 percent of your mood money, in that case it is not possible to use more than two to three percent, they ask money from customers for selling “priority passes” to increase this limit.
And this money is not added to the wallet and is not refundable. Even after buying this pass the customers did not get the same benefits and again and again this company is a common customer Keep claiming that after 31st April all problems will be solved. But these companies keep launching ad money offers in the name of cashback and without any notification suddenly claim that RBI has banned them
and by sending E-mail & Sms pressurizing the customer that the amount received as cashback must be returned to the customer or they will report to rbi. They are showing this fear of all customers including me again and again.

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