Toblerone choclates – 9 months old stock delivered and no return.

Name of Complainant Prabhag
Date of ComplaintFebruary 14, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
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Text of Complaint by Prabhag:

Bought 2 choclate packets to gift my friend, but received 9 months old stock. When I complained to their CSR they accept its old stock however they are not ready for return as it has 3 more months to expire. Also there are no mfg/exp dates mentioned in their site for me to verify before buy. This is like forcing the customer to accept whatever they sell including their very old stock..  cannot rely this online store for eatables/consumables as it lacks standards and does not provide option for consumers to verify the products before buying.. Online stores must publish the mfg/exp dates of products, else they should not sell these products.

Image Uploaded by Prabhag:

Toblerone choclates – 9 months old stock delivered and no return.

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