TKT booked thru Travolook but after debiting amount from bank neither I got TKT nor money.

Name of Complainant Subhasish Chakraborty
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Subhasish Chakraborty:

On 15th of Aug I booked an air TKT thru Travolook but after debit amount Rs 7004.00 I got a notification fm Travolook that due to some operation issue TKT got cancelled. I called their CS and also lodge complaint to their official email id and they had given time of 7- 10 working days for its refund . It becomes more than 35 working Says but till date I have not rec’d refund. Whenever calling their trained representative is saying they have already initiated an d expect the payment by next 7_10 working days. My question is that how could this can going on even after getting numerous complaint from several people. I do not understand the use of making complaint,whether any action been taken.

Image Uploaded by Subhasish Chakraborty:

TKT booked thru Travolook but after debiting amount from bank neither I got TKT nor money.

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