| Name of Complainant | |
| Date of Complaint | July 18, 2021 |
| Name(s) of companies complained against | Tikona Broadband |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I have been a customer of Tikona Broadband from year 2017. My user ID is 1119525657. Recently, I have informed Tikona Broadband company to discontinue my connection. I have sent email to Tikona Broadband on mail id :customercare@tikona.in, in this regard first on 6th July 2021 and then on 14th July 2021 to stop my services and present final bill to clear all dues. I had specified that not retention calls or mails will be entertained, yet the company is continuously calling me offering new plans, which I have no intention of using.
My billing cycle is ending on 22nd July and since it is postpaid connection, I want to immediately terminate the connection. The company is not obliging and it seems their intention to charge me for billing after 22nd July 2021..
I have already informed them to acknowledge my disconnection request and collect their equipment and present the final bill . There has been nil progress on my request. I have stop using services of Tikona Broad band from 3rd July 2021.
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