Ticket was cancelled but refund not received from company 4 months

Name of Complainant Sanjeev Tripathi
Date of ComplaintJuly 11, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Sanjeev Tripathi:

i had boked a flight ticket through Tavolook.in on 13 Apr 20201 from Mumbai to Varansi Indigo Airlines, i paid 6500.INR after making the payment i got a msg that Flight is cancelled due to Covid situtaion, However i chaked with Indigo they said flight is on time as said time, Now i am following with travolook.in from last 3 months but when i connect with them on phone the say that money will be refunded with week and most of the time their representative disconnect the call after putting on hold. would requet you to help me in this situation.

regards,
Sanjeev

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Ticket was cancelled but refund not received from company 4 months

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