Ticket not booked (error occurred while booking) but amount debited

Name of Complainant Sudharsanan D
Date of ComplaintDecember 17, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Sudharsanan D:

Dear team,
I am Sudharsanan D, I have tried to book ticket to mayiladuthurai from Chennai using the tnstc app. I had selected the UPI payments method and paid the amount when coming to the app it shows error occurred and sorry. But my amount got debited and there isnt any signs of refunds. My reference number for transaction is 335094523469. Please do check and answer this

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