TICKET FAILED BUT NOT REFUNDING AND CREDITED IN MY ACCOUNT

Name of Complainant SURESH
Date of ComplaintApril 17, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by SURESH:

TRAIN:12491, MOUR DHWAJ EXP.,transation id-100002339073544,DOJ:19-04-2020,SL,CHHAPRA-SAHARANPUR,
SURESH,FAILED

Booking amount-998.68

TRAIN:12491, MOUR DHWAJ EXP.,transation id-100002339020968,DOJ:19-04-2020,SL,CHHAPRA-SAHARANPUR,
SURESH,FAILED

Booking amount-508.19

I book a ticket through IRCTC site …But it was showing in FAILED it was not confirmed. So it was cancelled automatically…but still after 17 days refund is not credited to my account. i send many emails to irctc regarding this…but no action is taken by IRCTC.

Ticket details furnished below:

Image Uploaded by SURESH KUMAR:

Image Uploaded by SURESH:

TICKET FAILED BUT NOT REFUNDING AND CREDITED IN MY ACCOUNT

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