Ticket cancelled due to fare change and no refund even after 28 days

Name of Complainant P. Naga Praveen
Date of ComplaintApril 9, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by P. Naga Praveen:

I have made a booking through Travolook website on 12–03–2022 from Bangalore to Lucknow by paying Rs.7523 and it got cancelled just after few seconds of booking and I received an email of the same mentioning reason as “due to fare difference”. Its been one month and no refund till now even after ‘n’ number of calls. Every time they say the same thing “We are initiating the refund and it will be received in 10–15 days. If we ask for proof of refund they say “we cant provide you any proof, it will be received soon, if not, call us again”. There is No refund even after 1 month.

I would like to request you to kindly register a complaint on Travolook and help me get refund.

Thank you for your support.

Regards,
P.Naga Praveen

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