Ticket cancelled by travolook and refund not processed

Name of Complainant santosh behera
Date of ComplaintFebruary 6, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by santosh behera:

I have booked a flight ticket on 29th Jan on travolook website. I got a confirmation ticket after 15 minutes. On 1st feb, I got a call saying that my flight is cancelled due to operational reasons. I checked with indigo and found that there is no operational issue. Travolook cancelled my ticket and now they are not processing the refund.

Image Uploaded by santosh behera:

Ticket cancelled by travolook and refund not processed

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