Ticket booked on line, money debitted, no ticket

Name of Complainant Anindya Das
Date of ComplaintDecember 15, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Anindya Das:

A ticket was booked from kolkata to bangalore online from Travolook.in website through credit card. Money debitted, after that website showing processing. Then showed regreat message. When called their customer care number, told need another 3.1k to process the refund. Ticket booking ref no. REF040791816. 8.1k was paid. Now after that they r not answering in customer care. Complined launched to the bank who has issued the credit card, advising me to complain in cyber police.

Image Uploaded by Anindya Das:

Ticket booked on line, money debitted, no ticket

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