| Name of Complainant | |
| Date of Complaint | February 6, 2021 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir/Madam,
I have sent below mail to Airtel but no response.
Greetings for the day.
I have received below notification messages from Airtel:
Received on 25/Jan
Your Airtel pack ends TOMORROW. If not recharged, Rs45 will be deducted on 26-Jan-21 for 28days validity. To recharge click u.airtel.in/FDP2 Ignore if done
Received on 26/Jan
Your Airtel pack ends TONIGHT. Recharge now else Rs45 will be deducted & validity will be extended for 28days. To recharge click u.airtel.in/FDP2 Ignore if done
Received on 27/Jan
Airtel Unlimited Pack expired on 26-Jan-21.You have been given 7 days grace on validity. If not recharged,Rs45 will be deducted from balance on 03-Feb-21 for 28days validity.To stop the debit,dial*121*777# or recharge now
Please explain below details:
1) Why it is mentioned in 25/Jan message that Rs45 will be deducted on 26/Jan when my pack validity was untill 26/Jan.
2) When as per policy after pack expiry 7days validity available for incoming calls, then when such threat messages on daily basis that amount will be deducted on 26/Jan itself.
This messages are sharing wrong information and making mental pressure on user by sending threat messages of amount deduction.
Expecting proper explanation for the above from Airtel team.
Thanks,
Bhavuk D Jain
