| Name of Complainant | |
| Date of Complaint | October 24, 2020 |
| Name(s) of companies complained against | GTPL |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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Since Saturday Evening (17-10-2020 08:19:16PM), our above mentioned GTPL Connection is not working Attached Screenshot). I had waited for One Day, But no development, then by Monday (19-10-2020) have raised a complaint vide Ticket# 7133273. Still there is no response received from their team.
I had tried to contact their Team on daily basis, But No one responded to my calls. I usually calls Mr. Jaydeep:- +918401111810. He was also not attended the calls.
And Total Three to Four connections in my Apartments & Today one of their person had came to resolve the Matter & all other connection were restores except mine. When we requested him to restore our connection, then he said that “he won’t to do”.
Later i had put a mail to their support team, they were also not responding.
My advise to our friends is that “Never go for a GTPL connection, seek some other alternates. When we are asking for a new connection they will come same day & collect the payment. Later we have to follow up on daily basis to fix the connection. Servise is below than third class “
Image Uploaded by Sreeraj T Sreenivas: