The product was NOT what I ordered

Name of Complainant Rita Gocsei
Date of ComplaintJanuary 20, 2024
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Rita Gocsei:

I received a differentproduct than what I ordered.
I sent them this message via the email at least 20 times but it comes back that address on the form confirming my order. I keep getting a failure notice back.
PAYMENT WAS COD
MY MESSAGE:
I did not recieve the product ordered:
As can be seen below in the order confirmation, that was a “portable kinetic molecule heater”.
What I received was a solar power car aroma – photo attached.
Please refund the 17.200 forints to the given address.
Also let me know where I can send the wrong product back to or return the product in person in Budapest.

Image Uploaded by Rita Gocsei:

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