The product I have ordered was missing and now Myntra is denying for refund

Name of Complainant Neha
Date of ComplaintJanuary 1, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Neha:

I have ordered a mango waist bag worth ₹1505 but the product was missing and raising a complain about the issue they were denying to refund and return because they have strict quality check and asking for any video but when I receive or open the package I was not recording so this is not less amount for me being myntra’s regular customer they were not giving any positive feedback

Image Uploaded by Neha:

The product I have ordered was missing and now Myntra is denying for refund

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