Name of Complainant	Ashutosh
Date of Complaint	August 18, 2022
Name(s) of companies complained against	Flipkart
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

myself Ashutosh

i have ordered “SCSPali 5 Mukhi Ganesh Ji Nepali Rudraksha ” from flipkart on on 5 august 2022
i have received completely Wrong item from flipkart (on 10 Aug 2022)
i have requested for return on 12 august 2022
pick up is done by flipkart’s Wish master on 14 august 2022

now refund is rejected from flipkart

called several times to customer support and they are asking for the product image. However product has been picked up by flipkart’s wish master , i did not have the product with me

i have the unboxing video of the product (which shows i have received completely different item shown from the image by the flipkart

i have the cctv footage of the wish master who picked up my product

Image Uploaded by Ashutosh: