| Name of Complainant | |
| Date of Complaint | August 31, 2020 |
| Name(s) of companies complained against | Shine.com |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Hi ! I’m writing this complain against Shine.com. On 20th August 2020 at around 5:15 pm I got a call from someone saying she is from Shine.com. Her name was “Ria Sharma” (not sure if this is the actual name of that person, she might be faking it). The phone number is (+91-9911137559). On Truecaller it reads Idea Cellular Ltd and location shows Delhi. So the sim card must be from Delhi.
During the phone call I was promised an interview with 2 renowned companies (Maruti Suzuki and Honda) on the next day saying that my profile was shortlisted.
The tricky part is this. I was asked to pay a refundable amount of Rs. 1850 INR to get into the interview the following day. When i said Yes, i was put on hold and somebody else from Account Department joined the call and gave away the following Account Details where I had to transfer the amount.
Account No: 918010072574466
IFSC Code: UTIB0000037
To: Jitendra Prajapati.
Amount paid: 1850 INR (5:31 pm, 20 Aug 2020)
Mode of payment: UPI (Google Pay)
UPI Transaction ID: 023317557925
After this I didn’t receive any official receipt of payment via E-mail or message. At this point I had a doubt if this was a fake call with fake identity.
The next day (21st August 2020) I was told that my Interview was scheduled between 10 AM and 2 PM. No interview happened. I was informed that the HR interviewers were late and I had to wait for 5 more minutes for my chance. This went on till 6pm that day by waiting for intervals of 5-5 mins. This raised my suspicion even more. I was frustrated.
Then I called up the day after and enquired why my interview didn’t happen. She (Ria Sharma) told me that i had to wait for 10 more minutes to get my slot. This went on for like 4-5 days. Then i started calling the number again and again. Sometimes no one picked up and most of the times it was switched OFF.
Once she started avoiding my calls I knew that I lost Rs 1850 INR. I was damn frustrated. I was persistent on getting back my refund amount. Kept calling the same number again and again. One fine day she picked up the call and started talking to me rudely saying you have to wait for the refund process. Once initiated I will get my refund in 3-4 days time.
Today morning she calls me saying that she is ready to pay but I have to pay Rs 1850 INR again to fill the GST form. By doing this I would get back my refund withing 30 mins. Now tell me if this isn’t fake then what is. If I don’t pay the same amount again I won’t get the refund.
I said you can deduct 18% of GST for processing the refund form and send me the remaining amount. She denied that also saying that its the company policy. I started speaking to her aggressively from this point. She just chucked (cut) the call when I started asking her sensible questions and asked for genuine reason. She had no proper reply whatsoever.
I also demanded to speak to another person (Higher authority) since I was unhappy with the service. She rejected that too saying that I was rude.
First of all she took my money by committing a service which she never provided and now she is asking for more money. What sort of non sense is this.
I told her I shall report this issue to Shine.com or Consumer Court. She didn’t care by saying,”Go ahead and complain I don’t care”. I am not sure if this kind of cases go under Cyber Crime but I will surely try and file a complaint there too.
For all I care, I hope someone puts a FULL STOP to this “cheating in the name of interview” that is being happening under the name of Shine.com which I wasn’t aware off.
Don’t know whether I’ll ever get back my refund or Not but if you read about my incident am sure you’ll avoid such calls from such people in the future. Beware.
They will talk nicely in the beginning promising job interview and all stuff. You will be convinced that it is an authentic company and fall prey to their motives.
This is purely taking advantage of the current scenario of the Pandemic where people like me are desperate to get a job. Such people take advantage of this very desperation and play with our sentiments. Please be careful. Please stay informed. Avoid such calls in the future. I made a mistake. Please don’t do the same.
Image Uploaded by RITWIK:
