| Name of Complainant | |
| Date of Complaint | July 2, 2025 |
| Name(s) of companies complained against | VALMO COURIER |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have ordered multiple orders from meesho and the order ID are 168111674363039872, 168113978990494528, 169086869259453760, 169090117699997056, 169094431437149632, 169095471311390656 out of which I did not wanted one particular order I wanted to cancel it but as per the delivery partner and the policies of the valmo courier either we have to accept all the orders or cancel all the orders they do not have an option of cancelling a product if not needed if things came at all once, where the other platform and courier services are having the perfect options. The other incident took part on 29 april 2025, where I was not available on the location I have asked the delivery partner to come within 24 hours again but he refused and said as per the policy of valmo they do not have an option for reorder the particular item within 24 items where as other platform has the options. The policies of the VALMO COURIER is useless and not at all appropriate for using please discontinue the said services if can’t provide better help.
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I would like to report an issue regarding a delivery made by one of your delivery agents. During the delivery of my order, the agent informed me that the parcel amount was ₹280, while the actual order amount mentioned in the app was ₹223. I clarified this to him and initially handed over ₹250 in cash. The delivery agent then stated that he did not have change and requested an additional ₹100 from me to adjust the payment. Trusting his explanation, I gave him the additional amount. After that, he returned only ₹70 (₹50 and ₹20) to me. Due to the confusion created during the transaction, I later realized that I ended up paying more than the actual order amount. The situation was unnecessarily confusing and felt unprofessional, as the correct amount should have been charged and the change returned properly. I request that this matter be reviewed and appropriate action be taken so that such incidents do not happen with other customers in the future. I also request a clarification and possible refund of the extra amount collected during this transaction.HIS CONTACT NO. IS 7983284334 WITH NAME GULSHAN RAJORA