The complaint is about the Lazypay Payment gateway.

Name of Complainant Aparna Saha
Date of ComplaintJuly 25, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
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Text of Complaint by Aparna Saha:

On 16th July 2023, i tried ordering few items from myntra through lazypay payment gateway.
My order could not be placed and the money got debited from Lazypay as per Lazypay’s history.
According to myntra money was not credited or received by them that is merchant’s end. Now Lazypay is refusing to refund the amount and also not showing any concern of the same after multiple times of seeking help. The amount is of Rs. 1604. I want a refund of the amount also compensation of tumultous mental harassment . I am also attaching my chat history with Myntra customer care where they have stated that they haven’t received the money

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