The complaint about convenience charges in Paytm postpaid

Name of Complainant Prashanth manda
Date of ComplaintOctober 14, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Prashanth manda:

In a month of September I have used 4000/6000Rupees from my Paytm post paid, and I have paid 4000 on 12th of the same month, but at the end of the again used 4000/6000, but I have charged more than rs285, instead of Average amount 120(convenience charges of post paid are between 0-3% of used amount). postpaid customers executive said that I used 8000 , but I used 4000/6000, How can they charge me, extra amount for that am raising this complaint,Even though if they want charge on whole amount it is on an average rs180.

Image Uploaded by Prashanth manda:

The complaint about convenience charges in Paytm postpaid

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