Name of Complainant	SAMIRA KUMAR MOHANTY
Date of Complaint	April 11, 2021
Name(s) of companies complained against	ASTRO PAY
Category of complaint	Banking
Permanent link of complaint	Right click to copy link
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Sir,

Attached herewith documents related to transaction through IMPS (Internet Banking) for your kind reference in account statement it shows that the amount has been deducted from my Account ( No-102210027000322, IFSC Code- ANDB0001022)and  also shows success transaction with  date and transaction Id, which is described as follows. But the amount has not been added to my  ASTROPAY wallet., 01-. Reference ID- 513440658/TRANS ID-S90692962(Through IBIBO PVT LTD), dtd-01.04.2021, Amount-1500.00 and 02-. Reference ID- 513442779/ TRANS ID-S91650831(Through IBIBO PVT LTD), dtd-01.04.2021, Amount-1500.00   In view of the above it may please be enquired into the matter and consider necessary steps to add above mentioned amount in my ASTRO PAY wallet with a view to up to date my actual balance OR RETURN TO BANK ACCOUNT.
With Regards,

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